Lead Front Desk Receptionist

Lingkungan Putri Bangunan · 📍 Seminyak, Bali · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 20.000.000 – Rp 25.000.000 per month
We are seeking a highly skilled and experienced Lead Front Desk Receptionist to join our team at Lingkungan Putri Bangunan in Seminyak, Bali. In this role, you will be responsible for managing the front desk operations, ensuring a seamless guest experience, and providing excellent customer service. This is a great opportunity to be part of a dynamic and professional team in a beautiful and vibrant location.

📋 Tanggung Jawab Pekerjaan

Manage and oversee the daily operations of the front desk, including check-in/check-out procedures, guest registration, and room assignments.,Provide exceptional customer service to guests and visitors, addressing their inquiries and concerns promptly and professionally.,Maintain accurate and up-to-date records of guest information, reservations, and front desk transactions.,Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations and timely resolution of guest issues.,Handle cash transactions, manage the front desk cashbox, and ensure accurate financial records.,Monitor and maintain the cleanliness and organization of the front desk area, including reception area, lobby, and waiting areas.,Train and supervise front desk staff to ensure high standards of service and professionalism.,Stay informed about local attractions, events, and services to provide valuable information and recommendations to guests.

🎓 Kualifikasi & Syarat

Minimum of 3 years of experience in front desk receptionist or similar role in the hospitality industry.,Proven track record of providing excellent customer service and handling guest complaints effectively.,Strong organizational and multitasking skills to manage multiple tasks and priorities effectively.,Proficiency in English, both spoken and written, is essential. Knowledge of local language (Bahasa Indonesia) is a plus.,Familiarity with hotel management software, reservation systems, and front office procedures.,Ability to work well under pressure and in a fast-paced environment.,Valid ID and work permit for Bali.,Enthusiastic, friendly, and professional demeanor with a strong commitment to delivering exceptional guest experiences.

🛠️ Keahlian

Customer serviceCommunicationProblem-solvingTime managementTeam leadershipMultilingual skillsBasic computer skills
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